The Capability Road Map - a framework for managing quality and improving process cabability

Software developers and IT providers can benefit by defining a Process Model as a framework for their currently implemented practices and processes. By basing it on the “good practice” of the ISO12207 Software Life Cycle standard, it helps to implement quality management practice consistent with ISO9001, assess the capability of their processes against a maturity model such as ISO15504 (SPICE) or CMM, show the extent to which current practice meets industry-recognised standards and identify future improvements. This approach provides a “Capability Route Map” which helps a developer’s capability to be continually improved towards industry best practice (such as CMM Level 5). Critical Software’s recent experience in starting along this route is